Customer Service Officer

POSITION VACANT: CUSTOMER SERVICE OFFICER (RMS / RECORDS)

Applications are invited from suitably qualified/experienced individuals for the position of Customer Service Officer.  Some of the key responsibilities of the position include:

  • Assist with day to day operation of Council’s Administration and Finance Section.
  • Assist with revenue collection, end of day reconciliations, receipting, cashiering and banking duties as directed.
  • Deliver administrative support to all Managers and respond to telephone enquiries.
  • Providing quality customer service to staff and external customers                                                                                                                                                                                                                                                       
  • Relief Library / Centrelink / VIC / Technical Services Admin as required.

The applicant will need to demonstrate some of the following:           

  • Cash handling & daily banking
  • Effective oral & written communications skills
  • Maintenance of daily records
  • Good Computer Skills
  • Data input and general filing duties
  • Record maintenance
  • Experience in providing high-quality customer service
  • Ability to work as part of a productive team

Applicants must have at least Year 10 education or equivalent and a minimum of two years administration / clerical experience. The position is currently classified as Band 2, Level 1, Grade 5 Step 1 - 4, $28.20 - $34.29 per hour (dependent on qualifications and experience). Conditions of the employment are in accordance with the Local Government (State) Award 2017.

Enquiries for positions can be made to the Human Resources Manager during normal working hours on (02) 6830 5119 or by email at hr@brewarrina.nsw.gov.au. Position Descriptions and further information is available on our website www.brewarrina.nsw.gov.au Selection Criteria must be addressed to have a valid application accepted. Position closes on 28 June 2019 at 5:00pm.

 

For Selection Criteria CLICK HERE

 

“Council is an Equal Opportunity Employer”.

 

 

Jeff Sowiak                                                                              PO Box 125

General Manager                                                                    BREWARRINA NSW 2839